Terms of Service

These Terms govern your use of Focen. By downloading, installing, or using the app, you agree to them. If you don’t agree, don’t use Focen.

1. Eligibility and age requirements

You must be at least 13 years old to use Focen. If you are between 13 and the age of majority in your jurisdiction (typically 18), you may only use Focen with the involvement and consent of a parent or legal guardian, who agrees to these Terms on your behalf and is responsible for your use.

Focen is not directed to children under 13, and such children may not use it. If we learn that a user is under 13, we will terminate the account and delete associated data. A parent, guardian, or school that installs Focen on a minor’s device represents that they have the authority and have obtained any consent required by applicable law (including COPPA and the GDPR), and accepts these Terms for that minor.

2. The service

Focen detects work sessions and helps you stay focused, including by blocking distracting browser tabs and enforcing breaks. Behavior may change as we improve the product. Focen is a productivity aid, not a medical, safety, or accessibility-of-last-resort device, and should not be relied on for any safety-critical purpose.

3. Subscriptions and refunds

The desktop app for Mac and Windows is sold as a subscription, Focen AI, billed in advance monthly or annually through Lemon Squeezy, our merchant of record. Every new subscription starts with a 7-day free trial. A payment method is required to start the trial, nothing is charged during it, and the first charge is taken when the trial ends unless you cancel before then. The trial is limited to one per person. You sign in to the app with a Google or Apple account and start the trial from inside the app. The checkout is filled in with that account’s email address, and the subscription is matched to your account by the email address used at checkout. The same subscription unlocks the iPhone app. Accounts created before Focen became a subscription keep the plan they had.

Because we offer a free trial, purchases on a computer are final and non-refundable except where required by law; see our Refund Policy for details. You can cancel a subscription bought on a computer anytime from the link in the email Lemon Squeezy sends you, or from the Lemon Squeezy customer portal at app.lemonsqueezy.com/my-orders, which is linked in the footer of this site and from Settings in the desktop app. Enter the email address you used at checkout, which the app fills in with the email of the account you signed in with, and Lemon Squeezy sends you a link to manage or cancel. Cancellation stops future charges and access continues until the end of the current period, or of the trial. We don’t offer partial refunds for unused subscription time beyond what the law requires. Prices for NEW subscribers may change over time; existing subscribers keep the price they signed up at for as long as their subscription stays active.

You can also subscribe in the iPhone app. Apple sells that subscription and charges your Apple ID, at the price the app shows before you buy. If your Apple ID is eligible, it starts with a 7-day free trial and the first charge comes when the trial ends. It renews automatically for the same length unless you cancel at least 24 hours before the end of the trial or the current period. You cancel it in Settings on your iPhone, under Subscriptions, and access continues until the end of the period, or of the trial. Deleting your Focen account does not cancel it. Restore purchases in the app brings back a subscription your Apple ID already has. Apple handles refunds for these subscriptions under its own rules, and access ends if Apple refunds one. The subscription belongs to the Focen account you were signed in with when you bought it, so it also unlocks the desktop app.

4. Acceptable use

• Don’t reverse engineer, resell, or redistribute the app except as allowed by law.
• Don’t use Focen to violate anyone’s rights or any law.
• Don’t attempt to disrupt or gain unauthorized access to our systems.

4a. Boards

Nicknames and board names can’t be offensive, impersonate anyone, or contain contact details or handles. We don’t tolerate abuse. We act on reports within 24 hours, and we may hide or change a name, set a week’s hours to zero if they look forged, or remove anyone from Boards. The global board is for people 13 and older.

5. Intellectual property

Focen and its branding are owned by us. We grant you a personal, non-exclusive, non-transferable license to use the app under these Terms.

6. Disclaimer of warranties

Focen is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the app will be uninterrupted, error-free, or that it will block or close every distraction.

7. Limitation of liability

To the maximum extent permitted by law, Focen and its creator will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or productivity, arising from or related to your use of (or inability to use) the app. Our total aggregate liability for any claim will not exceed the greater of the amount you paid us in the 12 months before the claim or USD $50. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

8. Indemnification

You agree to indemnify and hold harmless Focen and its creator from claims arising out of your misuse of the app or your violation of these Terms or applicable law. For minors, the parent or guardian who consented under Section 1 provides this indemnity.

9. Dispute resolution and arbitration

Please contact us first at support@focen.app; most issues are resolved informally. If a dispute is not resolved within 30 days, you and Focen agree to resolve it through final, binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules rather than in court. The arbitration will be conducted remotely (by documents or video) unless the AAA rules require otherwise, and AAA consumer fee schedules apply. Either party may instead bring a claim in small-claims court, and you may opt out of arbitration entirely by emailing us within 30 days of first accepting these Terms.

Class-action waiver. Disputes will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding, to the extent permitted by law. Where a minor uses Focen, the consenting parent or guardian agrees to this section on the minor’s behalf.

10. Governing law

These Terms are governed by the laws of the Commonwealth of Massachusetts, USA, without regard to its conflict-of-laws rules, except where mandatory consumer-protection law in your country of residence applies.

11. Changes and termination

We may update these Terms or discontinue features. Continued use after a change means you accept the updated Terms. We may suspend or terminate access for violations of these Terms.

12. Contact

support@focen.app